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  • Health Insurance
    Health Insurance
    Discover the difference of Health Insurance made for you, with our simple, generous, and affordable cover like no other.
    • Gold Combined The best of both worlds. Enjoy our Hospital and Extras cover like no other with added savings for combining the two. Plus benefits for laser eye surgery*.
    • Gold Hospital Top Hospital Cover that offers complete peace of mind, with no exclusions, no excess, and no co-payments*. Complete peace of mind is a no brainer.
    • Rolling Extras Enjoy up to 80% back on most benefits at your choice of provider, plus our Revolutionary Rollover benefit allowing you to carry over unused limits into the next year*.
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  4. About Police Health FAQs

About Police Health FAQs

Also in Frequently Asked Questions (FAQs)

  • Trending FAQs
    • Does Police Health pay benefits for Mounjaro?
    • Why doesn't my health insurance cover out-patient services (like GP or Specialist Consultations, or Medical Scans/Imaging)?
    • I'm thinking about having a baby, what do I need to know?
    • Does Police Health offer travel insurance?
  • Joining FAQs
    • Am I eligible to join Police Health?
    • What the easiest way to compare Police Health's cover to others?
    • Do I need to re-serve waiting periods if I switch to Police Health?
    • I have a pre-existing condition, can I still join?
    • How soon can I claim after signing up?
    • Do you have a cooling-off period?
  • Claiming FAQs
    • Can I claim on Ambulance?
    • How do I make a claim?
    • How can I check what I will get back before making a claim?
    • Do I have to use your preferred providers if I want to claim?
    • Do I need to submit a referral letter when claiming for health aids and appliances?
  • Hospital Benefit FAQs
    • Does Health Insurance cover me for emergency treatment in a private hospital?
    • What does No Excess and No Co-Payments mean?
    • What does No Exclusions and No Restrictions mean?
    • What's the Hospital 35-day rule?
    • Am I covered for travel to hospital?
    • What is a Contracted Hospital and how do I find one?
    • Is Ambulance cover included in my policy?
    • Why doesn't Police Health charge an Excess, or co-payment?
    • Will I have out-of-pocket costs for my hospital treatment?
  • Pre-existing conditions FAQs
    • What is a pre-existing condition and what does it mean for my cover?
    • Why are there waiting periods for pre-existing conditions?
    • What type of health insurance cover do pre-existing conditions apply to?
    • What are the most common claims that trigger pre-existing condition assessments?
    • What are the waiting periods for pre-existing conditions?
    • What if I need to go to hospital during my waiting periods?
    • Who determines pre-existing conditions for Police Health?
    • How long does an assessment take?
    • Will I have to pay anything during a pre-existing condition assessment?
    • What happens if your ailment, illness or condition is pre-existing?
    • I wasn't diagnosed with a condition by my doctor, why do I have to undergo an assessment?
    • Can you claim for a pre-existing condition?
    • Are mental health conditions pre-existing conditions?
    • I've transferred from another health fund with ‘gold level’ hospital cover, what should I know?
    • Is pregnancy a pre-existing condition?
    • Can you still have health insurance if you have a pre-existing condition?
    • Is my family's medical history a pre-existing condition?
    • Will my health insurance premiums be higher if I have a pre-existing condition?
    • What if I have transferred from another health insurer?
  • Extras Benefits FAQs
    • Does Police Health cover mouth guards?
    • Does Police Health pay benefits for hearing aids and hearing aid repairs?
    • Does Police Health pay benefits for Ozempic and Wegovy?
    • Does Police Health pay benefits for gym memberships?
    • Can I claim glasses bought from overseas, either online or in person?
    • What do I need to know if my child needs braces?
    • How can I get the most out of my optical benefits?
    • How can I get the most out of my remedial massage benefits?
    • How does the Rollover Benefit work?
  • Managing Your Membership FAQs
    • How can I keep track of my benefit usage and remaining entitlements?
    • How can I update details on my membership?
    • Can I cover my adult dependent on my policy?
    • I lost my membership card, what should I do?
    • I'm having trouble paying my premiums, what options do I have?
    • How and when can I pay my premiums?
    • Can I suspend my membership?
  • Tax Statement FAQs
  • Annual Premium Increase FAQs
  • Pregnancy FAQs
    • Does Police Health offer any pregnancy support programs?
    • Does Police Health cover pregnancy compression garments?
    • Apart from hospital cover, are there other ways Police Health can help with pregnancy and birth?
    • Is my baby automatically covered?
    • Does Police Health cover In vitro fertilisation (IVF)?
    • What are Police Health's waiting periods for pregnancy cover?
    • Does Police Health limit members to certain obstetricians or private hospitals?
    • Is private health pregnancy cover worth getting?
    • What does Police Health's pregnancy cover include?
    • Does Police Health offer pregnancy cover?
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