Ambulance Benefit Guide

A child getting helped into an ambulance

A costly call

Calling an Ambulance can cost around $900 depending on your state or territory.

In a medical emergency the cost of calling an ambulance is not at the front of your mind, but the bill after can be an unexpected shock if you don't have adequate ambulance cover.

The good news is that when you are insured with Police Health, all policies include ambulance cover - Australia-wide - so you always have peace of mind, no matter if you’re in your home state or visiting another part of Australia.  

Police Health Ambulance benefits, included in all Police Health policies

Police Health members are covered with Comprehensive 100% Ambulance cover for emergency transport, clinically required non-emergency transport and treatment not requiring transport (Subject to waiting periods and other conditions).

Benefits are not payable:

  • For elective ambulance transport or other non-eligible ambulance service, for example when you pre-book transport between locations such as going from a hospital to a nursing home.
  • When you’re covered by a third party arrangement**.  Examples include where you are covered by an ambulance subscription or if you have access to a State/Territory ambulance transportation scheme. 
  • If you are still serving waiting periods.

**Third Party Arrangements:  Please note Queensland and Tasmanian residents have third party arrangement ambulance services provided by state government schemes. In some other states, Department of Veterans Affairs Gold Card, pension and healthcare card holders may be exempt from paying for ambulance services. Under those arrangements, the relevant scheme is responsible for the cost and Police Health does not pay a benefit.  If the benefit for any eligible ambulance treatment costs are not fully covered by an arrangement or scheme, Police Health will pay a benefit.

Please note

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