With Police Health’s Top Hospital (hospital only product) or Platinum Health/Platinum Plus (combined product) you can be assured that you will be looked after if you need to go to hospital, without the worry of paying excesses that you may find with other health insurers (subject to waiting periods).

As a private patient you have the right to choose your own doctor, and decide whether you will go to a public hospital or a private hospital. You have more choice in your treatment options including when you will be admitted for elective surgery. The Australian Government has designed a charter in regards to your rights and responsibilities as a private patient in a public or private hospital to help you understand where you stand and what to expect. You can download this charter from the pdf link below. The charter also outlines what questions you should consider to ask your doctor or specialist, the hospital and to ask us your health insurer. The more knowledge you have, the more you can make informed decisions on where and how you would like to be treated.


The Australian Governments Hospital Charter Guides


Australian Government Private Patients' Hospital Charter 

Australian Government Brochure Rights & Responsibilities 

Australian Government Doctors Bills Brochure