We are always looking at what’s best for our members which includes trying to keep costs down.
Insurance is an arena that does not require a physical presence in each state, particularly with electronic communication in todays world. We still offer exceptional service via phone, online, email and fax, which saves our members money and keeps premiums down.
Running a branch network would add to the costs of the health fund and would ultimately be paid by our members through higher premiums to meet these costs. Member research shows that our members would rather have lower premiums than a branch in each state.