Police Health has one main objective, looking after the health insurance needs of the policing community and their families. No other health insurer in Australia has that single-minded focus.
Our activities are overseen by people who understand and care about your requirements. We are managed by a team of health insurance professionals under the direction of a board from both police and health insurance backgrounds and Police Health is Australia's only health insurer run by police for police.
We are not-for-profit with straightforward health insurance exclusive to the policing community and their families.
Annual member research has repeatedly shown we are one of the highest rating health insurers for customer satisfaction. Our covers are easy to understand, our service is of the highest quality and most importantly, we offer value-for-money.
We listen to what our members ask for and ensure that all communication is written in clear and simple language and not industry jargon, helping you to understand. We are conscious that a multitude of private health insurance products can be confusing. So we keep it simple by offering four premium quality products with top level health cover, so you are never caught without appropriate levels of cover. At Police Health you only have to choose between quality Extras, Top Hospital or both.
Police Health gives you more freedom to choose, by allowing our members to choose their preferred hospital, doctor and any other service provider.
Police Health does not use a phone answering system, so when you ring you can talk to a "real" person and not a frustrating prompt message. Police Health will offer you professional advice and friendly service; we provide accurate, practical advice to ensure the highest level of individual service. Our staff are well trained and competent in providing excellent customer service, and in most cases the person that answers your call, will be the person that can help you with all your enquires; you will not be transferred to different departments if you have more than one question.
Police Health also offers generous benefits, when you claim for extras our cover tends to be higher. We pay 80% of the service fee in most cases. We constantly receive feedback from members that they receive glowing reports from their service providers that they indeed have good cover. On top of this Police Health offers an efficient claiming system and we pride ourselves on our rapid and efficient turnaround on claims.
So what are you waiting for? Join us now so you too can enjoy the benefits…